Support

Effective September 18, 2026

Contact us

Email examprepappios@gmail.com. We usually reply within 2 business days. Tell us your device, iOS version and what happened. Do not send payment card information or passwords.

Restore a purchase

Sign in with the same account you used before, then tap Restore on the paywall or Restore Purchase in Settings. Purchases belong to the Apple ID that made them.

Cancel a subscription

On your iPhone open Settings → [your name] → Subscriptions, choose the app and cancel. Deleting the app or your account does not cancel a subscription.

Refunds

App Store purchases are refunded by Apple. Request one at reportaproblem.apple.com.

Pass Guarantee

Weekly subscribers who did not pass can request a free month. See the Pass Guarantee terms.

Delete your account

In the app open Settings → Delete account. Your account and study data are deleted permanently. You can also email examprepappios@gmail.com to ask us to delete it.